In the 10th annual awards the five-star hotel was ranked 18th out of the Top 25 Luxury Hotels in the United Kingdom. A Traveller's Choice Award is the highest honour a hotel can receive from the TripAdvisor community.
The awards are based on the reviews and opinions of more than 60 million travellers posted on the world's largest travel website, including ratings for specific categories.
Other Awards & Accolades
TripAdvisor 2012 Certificate of Excellence Award
Only ten percent of accomodations listed on TripAdvisor receive this prestigious award for maintaining an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor.
2011 Landscape Institute Award
The company that headed the restoration Capability Brown landscape at Luton Hoo Hotel, Golf & Spa received this prestigious national award.
Cantebury-based landscape architects and ecologists Lloyd Bore Ltd. worked in conjunction with Luton Hoo's Head gardener Keith Hersey and his team on the painstaking long-term project to reinstate the 1,065 acre estate's magnificent parkland and gardens to their former glory.
Director Julian Lloyd Bore said "We were delighted to receive the accolade and it has been a privilege working in such a vast and beautiful landscape and this award is further recognition of the international importance of the estate. "
Most Outstanding Service, UK and Ireland - 2011 Conde Nast Johansens Annual Awards for Excellence
The Conde Nast Johansens Awards for Excellence are made annually to properties worldwide that represent the finest standards and best value for money in luxury and independent accomodation. Readers of the Conde Nast guides, hotel guests and the Conde Nast Johansens inspection team all contributed towards the votes for the 2011 award.
Graeme Bateman, Director of Elite Hotels said "This is a tremendous accolade to the hotel and a testimony to Matthew Long and his team. Customer services is at the heart of what we do and members of staff strive very hard to provide the very best service and exceed guest expectations. This award is a tribute to their ongoing dedication."
AA Eco Hotel Group of the Year 2010
Elite Hotels - which owns Luton Hoo Hotel, Golf & Spa was named as the first ever recipient of the AA Eco Hotel Group of the Year award.
The prestigious award recognises the group's environmental initiatives and commitment to sustainability, energy saving and setting recycling targets.
AA Hotel Services group area manager Giovanna Grossi said: "Elite Hotels was selected as AA Eco Hotel Group of the Year because this quality group adopts a caring approach to the environment and to reducing the carbon footprint, without comprimising the excellent standard and quality they offer their guests. Apart from their policies on sustainability, recycling and carbon reduction, they also have a commitment to preserving the nation's heritage at the significant historical sites that house all of their beautiful hotels".